Shipping Policy

Overview

At TVNET INDIA, we are committed to delivering your products in a timely and efficient manner. Below are our shipping terms and conditions that apply to all orders placed on our website.

Shipping Methods and Costs

  • Standard Shipping: We offer standard shipping to most locations within India. Shipping costs are calculated based on the weight and dimensions of your order and the delivery location.
  • Express Shipping: Express shipping is available for an additional charge. This option can be selected at checkout.
  • International Shipping: We ship internationally to select countries. International shipping rates and delivery times vary based on destination.

Processing Time

  • Orders are typically processed within 5 after the order is placed. Processing time does not include weekends or public holidays.
  • During peak periods, processing times may be extended.

Delivery Time

  • Domestic Orders: Standard shipping for domestic orders typically takes 10 to arrive once they are shipped.
  • International Orders: Delivery times for international orders can vary greatly depending on the destination. Please allow 7 for your order to arrive.

Tracking Your Order

  • Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order’s progress.

Shipping Restrictions

  • Some products may be subject to shipping restrictions due to size, weight, or regulatory reasons and may not be eligible for shipping to certain locations.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, duties, and taxes, which are not included in the total cost of your order. These charges are the customer’s responsibility and must be paid upon receipt of your shipment.

Lost or Damaged Items

  • If your order is lost or damaged during shipping, please contact us immediately to initiate a claim. We will work with the shipping carrier to resolve the issue as quickly as possible.
  • Claims for missing items or items damaged in transit must be received within 7 of receipt of your order.

Changes to Your Order

  • If you need to change or cancel your order, please contact us as soon as possible. We are unable to modify or cancel an order once it has been shipped.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us. We are here to help and ensure that your experience with us is positive.